Headquarters: Na ulici 10, Orašac, 20235 Zaton Veliki
Dubrovnik court register
Number of court register: 060381527
Board member: Slavenko Miškić
ATV Arboretum uses WSPay for online payments.
WSPay is a secure system for online payments, real time credit and debit card payments, and other payment methods. WSPay ensures the buyer and the merchant with the secure card data entry and transfer, which is also confirmed by PCI DSS certificate. WSPay uses 256-bit SSL encryption and TLS 1.2 cryptographic protocol as the highest protection standards for data entry and transfer.
The payment via ONLINE reservation/booking system is done only with Credit Card (WSPay), if you desire to pay by Bank transfer, please contact us directly.
- Cancellations made 8 days or more prior to the event date, will receive a 100% refund.
- Cancellations made 2-7 days prior to the event date, will receive a 50% refund.
- Cancellations made 1 day prior to the event date, will receive a 0% refund.
According to the article 6. paragraph 3. Law on Consumer Protection (NN nr 130/17) we inform our clients that complaint with which they express their dissatisfaction about provided service can be submitted in writing to the address: Mala bivanda j.d.o.o., Na ulici 10, Orašac, 20235 Zaton Veliki, and that receipt of that complaint will be confirmed in writing without postponement.
Complaint can also be submitted by post service on the provided address, on following e-mail address: email@example.com.
Reply on your written complaint will be given in written latest 15 days form the receipt of of the complaint, so please provide us with your contact address for delivery of the mentioned.